Microsoft lays off journalists to replace them with AI

Illustration by Alex Castro / The Verge

Microsoft is laying off dozens of journalists and editorial workers at its Microsoft News and MSN organizations. The layoffs are part of a bigger push by Microsoft to rely on artificial intelligence to pick news and content that’s presented on MSN.com, inside Microsoft’s Edge browser, and in the company’s various Microsoft News apps. Many of the affected workers are part of Microsoft’s SANE (search, ads, News, Edge) division, and are contracted as human editors to help pick stories.

“Like all companies, we evaluate our business on a regular basis,” says a Microsoft spokesperson in a statement. “This can result in increased investment in some places and, from time to time, re-deployment in others. These decisions are not the result of the...

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